Sige7 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how Sige7 ("Sige7," "we," "us," or "our") collects, uses, stores, and discloses personal information obtained from users ("you," "Player," or "User") of the Sige7 platform, accessible at sige7.club and through the Sige7 mobile application (collectively, the "Platform").

Sige7 is committed to protecting the privacy and personal data of all Filipino players who use our Platform. This Policy is designed to comply with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission (NPC).

By registering on or using the Sige7 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.

2. Personal Data We Collect

Sige7 collects the following categories of personal data from players:

2.1 Identity & Registration Data

• Full legal name as it appears on a government-issued ID;
• Date of birth (for age verification — players must be 21 or older);
• Gender;
• Nationality and country of residence;
• Government-issued identification number (e.g., Philippine National ID, passport, driver's licence).

2.2 Contact Data

• Email address;
• Mobile phone number;
• Residential address (city, province, postal code).

2.3 Financial Data

• GCash or PayMaya account details (mobile number associated with the e-wallet);
• Bank account details for BPI, BDO, or Metrobank transfers (account name and number);
• Transaction history, including deposits, withdrawals, and wager records;
• Source of funds documentation where required for compliance purposes.

2.4 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used on the Platform;
• Login timestamps and access logs;
• Game history and betting patterns.

2.5 Communications Data

• Records of your communications with Sige7 customer support, including live chat transcripts and email correspondence;
• Feedback, survey responses, and promotional opt-in preferences.

3. How We Collect Your Data

Sige7 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies, web beacons, and similar tracking technologies;
• Third-party sources: Identity verification and fraud prevention data from third-party KYC (Know Your Customer) service providers; payment confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank; and device fingerprinting data from security service providers.

4. Purpose of Processing

Sige7 processes your personal data for the following purposes:

5. Legal Basis for Processing

Sige7 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to fulfil our obligations to you under the Sige7 Terms & Conditions, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, gaming regulations, and tax reporting requirements;
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improving our services, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw your consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

Sige7 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals;
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory obligations;
• Game providers: Third-party game software providers whose games are available on the Sige7 Platform, to the extent necessary to deliver game services;
• Technology and infrastructure providers: Cloud hosting, cybersecurity, and analytics service providers engaged to operate and maintain the Platform;
• Regulatory and law enforcement authorities: Philippine government agencies, including the National Privacy Commission, gaming regulators, and law enforcement bodies, where required by law or court order;
• Professional advisers: Legal, accounting, and auditing firms engaged to provide professional services to Sige7, subject to confidentiality obligations.

All third-party service providers engaged by Sige7 are contractually required to process your personal data only in accordance with Sige7's instructions and applicable data privacy laws, and to implement appropriate security measures to protect your data.

7. Data Retention

Sige7 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, Sige7 retains account and transaction data for a minimum of five (5) years following the closure of your account, in compliance with Philippine anti-money laundering regulations and gaming record-keeping requirements. Identity verification documents are retained for the same minimum period.

Where personal data is no longer required for any lawful purpose, Sige7 will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.

8. Data Security

Sige7 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Sige7 Platform;
• Encryption of sensitive data at rest, including financial and identity information;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for account access and administrative systems;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While Sige7 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Sige7 will notify you and the National Privacy Commission in accordance with applicable legal requirements.

9. Cookies & Tracking Technologies

Sige7 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and deliver relevant content. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience.
• Analytics cookies: Used to collect anonymised data about how players use the Platform, helping us identify areas for improvement. These are only set with your consent.
• Marketing cookies: Used to deliver relevant promotional content based on your activity on the Platform. These are only set with your explicit consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Sige7 Platform. For more information on managing cookies, refer to your browser's help documentation.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by Sige7:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Policy;
• Right of access: You have the right to request a copy of the personal data Sige7 holds about you;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used format where processing is based on your consent or a contract;
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the Sige7 Data Privacy Officer using the contact details provided in Section 14 of this Policy. Sige7 will respond to all verified requests within fifteen (15) business days.

11. Minors & Age Restriction

Sige7 implements age verification procedures during the registration process to prevent underage access to the Platform. If Sige7 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the Sige7 Platform, please contact our support team immediately so that we can investigate and take appropriate action.

12. International Data Transfers

In the course of operating the Sige7 Platform, your personal data may be transferred to and processed in countries outside the Philippines, including countries where our technology infrastructure providers, game providers, or other service partners are located.

Where such transfers occur, Sige7 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC regulations. These safeguards may include contractual data protection clauses, adequacy assessments, or other mechanisms recognised under applicable Philippine data privacy law.

13. Amendments to This Policy

Sige7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. Where changes are material, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how Sige7 protects your personal data. Your continued use of the Platform following any update constitutes your acceptance of the revised Policy.

14. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by Sige7, please contact our Data Privacy Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by Sige7.